![]() OS X 10.7 (Lion) or above versions users should click GO > hold down the Option key on keyboard > click Library option. Go to this location: Go > Home > Library.Thus, if you have enabled specific keyboard shortcuts, you will need to set them again. However, before you start following the guidelines, we have to warn you that resetting Word for Mac preferences leads to custom settings removal. Therefore, you have to reset them in order to solve the problem. ![]() One of the main reasons why the error occurs is corrupted Word preferences. Methods that help to get rid of “Microsoft Word has encountered a problem and needs to close” error There are several methods that can help to fix “Microsoft Word has encountered a problem and needs to close” error on Mac.
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